Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,088)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.
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Love the Okendo app it is a wonderful app for reviews and the customization aspect is amazing. I also love the support team behind it. Would highly recommend!
We recently updated the UI of our website, and in the process we needed to update our reviews section as well. Okendo beautifully helped us redesign our product reviews page to look exactly how we envisioned. We had many many requests, and they handled every single one without hesitation. Our representative, Vanessa, was very supportive and made sure everything looked exactly as we wanted. Top of the line customer service!
An amazing little app that provides incredible features for a fraction of the cost of its competitors.
Okendo makes this so easy to onboard and start getting reviews. We couldn't be more happy! Would highly recommend them - especially for the price!
The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!
An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.
Switching to this app was seamless. Support was great and understood everything what was required. Amazing App.!
Mar. 2, 2022 - New adition to my previous review below - We had a design request that we had to submit a ticket for. The communication from the team at Okendo was super fast and helpful. Our service ticket passed through a few team members over their shift changes, but no one dropped the ball, and all involved were AWESOM! So impressed with the responsiveness and overall service by the team at Okendo. AMAZING onboarding and customer service! Thank you Allison for the over and above care and attention! Phenomenal service thus far. Would highly recommend.
Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.
Amazing app and support! They helped to install the app and set it up in the store! Thank you very much Okendo team!