Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

September 30, 2020

Okendo is great! We love it as a tool for our professionals to share feedback and techniques on product use. It is a huge asset to our digital experience.

IGKHair Pro
United States
3 months using the app
June 15, 2018

Amazing technology, so easy to use and customer service from the Okendo staff is very impressive. Definitely worth the money

Outeraislegourmet
United States
3 months using the app
December 2, 2020

Okendo is the best review collection app on the Shopify app store. Not only is it priced extremely fairly but the backend is so aesthetic and easy to use. Everything is so customizable and their support team is amazing. They reply very quickly and have solved every problem we have run into. Highly recommend!

Ali Weiss Jewelry
United States
3 months using the app
October 25, 2021

moved from Yotpo to Okendo and dont regret it. fantastic app. much more features and easy to use. Support was very helpfully in the transition.

Dushi Australia
Australia
3 months using the app
November 10, 2020

Scott and the team were brilliant in getting us up and running. And Okendo is now seamlessly powering and capturing UGC for us. Great job, great app!

TWØBAYS Brewing Co
Australia
3 months using the app
November 3, 2021

This app has been so good for the social proof of our business! We started using another review app but switched to Okendo and it has been so much better! Way more functionality and we get more reviews than we did with the previous app. I have been working with Shiela on integrating some of the app features and she was amazing to work with! Can't thank you enough!

Billie Jo
Australia
3 months using the app
February 21, 2022

Love the app, compared to other platforms a way more straightforward pricing model, does all the tricks and the support team is amazing.

Guud Woman
Belgium
3 months using the app
Edited November 4, 2021

Dealing with Okendo and their support team (especially Vanessa) has been a revelation. Communication and support has been A+. We'd been on Yotpo for years, but Okendo offers better value for money and migration of reviews was a breeze. Thanks guys!

OSCAR RAZOR
Australia
3 months using the app
June 14, 2021

Migrated from Yopto over to Okendo. Onboarding was seamless and customer support has been amazing. It's been a really great move for us. Thank you, Okendo!

A Pup Above
United States
3 months using the app
November 29, 2022

so far so good. customer service is very responsive. so far no issues will continue to monitor going forward.

iota
United States
3 months using the app