Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,109)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

November 8, 2024

Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.

HAIRLOVE
United States
Over 1 year using the app
January 6, 2025

We recently worked with Scott to migrate our Okendo reviews platform setup to our USA and EU stores, and the experience was outstanding. Scott handled the process incredibly fast, communicated clearly, and made what seemed like a daunting task feel seamless and straightforward. We’re super grateful for his support!

The Okendo platform itself is excellent. It has everything we need in one place: reviews, post-purchase surveys, and quiz funnel. It’s the best reviews platform option out there in my opinion and i've tried many.

Simply Nootropics EU
Australia
2 days using the app
February 19, 2025

Great platform, easy onboarding, great help from the team.

HILTS
Canada
6 months using the app
December 2, 2024

Excellent customer service - Luigi quickly solved an issue I had with incorrect star reviews appearing from another app. Thanks!

The Sensory Store
New Zealand
About 2 months using the app
February 5, 2025

Best review app we've used so far

Guard
Lithuania
4 months using the app
December 16, 2024

i love this app. to gives you the freedom you need. have one of the best customer service i have ever seen. i recomend okendo for every shop owner.

Jaydau
United Kingdom
23 days using the app
November 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Neater Pets
United States
About 2 years using the app
February 18, 2025

It is big help for us. great service! Very patience!!! Thank you!

Srikel Sport: Just for Better Pickleball Experience
United States
About 2 months using the app
February 20, 2025

Great product, great service!

Bug-A-Salt South Africa
South Africa
Over 2 years using the app
November 26, 2024

It does what it says on the tin. The reviews would be more powerful if there was the ability to review other "Types" of things, not just products... E.g. Blog Articles, or Recipes things like this. This would make it perfect for our needs (I asked about this, and the only way to achieve it is really v hacky)

Borough Broth
United Kingdom
2 months using the app