Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

October 18, 2022

I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!

Ducati Sydney
Australia
2 months using the app
Edited June 3, 2021

We upgraded to the Power plan to be able to have all of our reviews customized with our website and it was one of the best decisions! Amanda and the team have been so responsive and incredibly helpful throughout the entire process. Okendo is very easy to use and would definitely recommend!!

Nori Press
United States
2 months using the app
May 18, 2022

Amazing platform and even better service! They literally handle everything. I would highly recommend using them over any other tool - I have looked into many tools and they are the best.

Dr. Brandt Skincare
United States
2 months using the app
June 8, 2022

Reached out to Customer Support for an issue and Shiela was extremely helpful in providing a solution. She also provided resources so we could refer to them after our issue was resolved.

Skout's Honor
United States
2 months using the app
October 20, 2020

We have had the Okendo app live on our site for a few weeks now and are seeing a fabulous response to reviews and questions. The set up was quick and seamless with the help of our account manager Margaux. We were even able to customize the widgets to perfectly match our brand and site. Thank you!

Whimsy + Wellness
United States
2 months using the app
October 20, 2020

Our company moved from another reviews vendor. Customer support has been fantastic and the product capabilities are much better for what we are spending. 30 days in and very happy with Okendo and would recommend it to others.

max-bone
United States
2 months using the app
February 8, 2023

Best app ever !
Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!

S'loift Allgäu Gin
Germany
2 months using the app
November 14, 2022

This app really makes it easy to collect reviews from customers. They also provide great customer service which is a big plus!

LulleVibes
Germany
2 months using the app
August 1, 2022

Carly worked with us through our onboarding from Stamped.io to Okendo and the experience has been phenomenal! Every interaction has been super smooth and you can tell that they really care about each customer. The migration was almost hands-off for me and the Okendo team took care of everything. Couldn't be happier with the experience!

Tiny Rituals
United States
2 months using the app
September 22, 2020

The Okendo team is the most flexible and attentive staff you can find. They are always willing to go above and beyond to give their customers what they need. Great support and great app. We couldn’t recommend more.

Culprit Underwear Store
United States
2 months using the app