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Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,088)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.
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Review from a Shopify+ merchant. MAKE THE SWITCH! Again, for the people in the back, MAKE THE SWITCH! Do you want GREAT customer service & onboarding made EASY? Are you like myself: A million things to do and no time to learn from "manuals"? Okendo was the best decision we have made this quarter. Their Klayvio integration is seamless. We sent out an email to existing clients post purchase within a 1 month time frame. We sent to 6800+ and received 400+ reviews within 24 HOURS! The way Okendo incentivizes our customers for rewards, the way their UI being as enticing as it is makes you want to click, and the ease in learning the program, I wish I could give this 10 stars. A MASSIVE shout out to the team that made it possible Mor & Margaux. Mor, our first contact for sales who answered every question we threw his way. Mor, truly gave us MORE information which we were delighted to receive. Methodical and most importantly HONEST! Margaux, our onboarding chauffeur, using french because she's french, and like the french, she was creative, diligent, and persistent. From uploading our CSV, coordinating our companies theme, assisting in Klayvio integration, and answering emails in quick fashion. Thank you Okendo for giving us a great product to use for years to come. Cheers.
We have been extremely happy with Okendo and its staff. The ability to have user-generated content, an easy review platform for the customer, review syndication, and world-class support is unmatched.
I loved working with Carly at Okendo! She was so proactive in helping us set up the review carousel in our product pages and the review request flows. I would definitely recommend Okendo!
Nands was very helpful in solving my issue. Thanks for being so responsive and we are thrilled to have our customer's reviews on our website powered by Okendo.
This app is awesome! They are extremely helpful and thorough. All my questions were answered promptly by Vanessa and I highly recommend using this app.
I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.
Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------
Okendo is great and has great customer support! It's easy to use and has lots of integration to work with
I wish we had installed Okendo sooner! Their team was incredibly helpful at every step of the process, and has been responsive + quick to answer any ongoing questions. I love the way the reviews feed looks on our site, and the integration couldn't have been easier. This is the best Reviews platform out there by far!
AMAZING customer service. They are super quick and always willing to help. The platform is great too! Thank you for providing a great service!