Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

February 10, 2023

Great customer service, app is so user friendly and it's been able to do everything we wanted (link to our loyalty program, add UGC to our product pages) and more!

Londre Bodywear Canada
Canada
About 2 months using the app
October 6, 2021

We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.

Great Jones
United States
About 2 months using the app
Edited June 15, 2022

Getting started is easy—and definitely wasn't expecting to hear from a person, not a bot! Still a bit of a learning curve (like any tool), but a few hours in and I'm already excited about the experience I can give customers

The Copy Bar™ by Ashlyn Writes
United States
About 2 months using the app
April 28, 2023

We switched from Stamped to Okendo and the number of reviews jumped overnight. Okendo is not only great at collecting reviews but it makes your store review sections much more legit and unique. Onboarding was efficient. The support team is friendly and fast. Great company, great people. We are super happy we made the switch. Recommend 10/10

Oyo Skincare
Switzerland
About 2 months using the app
March 22, 2021

Great platform, great company great team. I feel like I'm getting more than my last review platform while paying less than half the price. Highly recommend!

Beast & Buckle
United States
About 2 months using the app
May 23, 2022

the support is non existent. no tel support and the chat goes to Philippines that do not know anything or provide wrong information. literary spent 8 hours trying to get an answer cause it is 11 am here but 3 am there and they go to sleep after every time they reply, and you need to continue messaging trying to wake them up!

iLevel Lab
United States
Over 4 years using the app
July 21, 2021

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.

Havelock Wool | Residential Insulation
United States
About 2 months using the app
February 23, 2021

Okendo has been wonderful for growing & displaying our collection of reviews, and their service is top-notch! Their team has helped us with implementing and customizing their platform with our own - we couldn't have asked for better partners in this endeavor!

NEIWAI
United States
About 2 months using the app
March 24, 2021

This app is great to capture reviews and be able to visually change the layout. It integrates w/ Klaviyo super easily and is all around the best review add-on we've used at Nectar. Tried Yopto, Choose Okendo

Nectar
United States
About 2 months using the app
December 7, 2022

Great app to generate reviews. Like how it sync well with other apps. Lastly, awesome Customer Service Team.

Livingspace
Canada
About 2 months using the app