Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

September 17, 2020

Okendo is really great, we love it! We were able to get it connected to all the other tools we use, everything very easy to set up. Recently they added a new (or revamped?) integration with Klaviyo, which got me very excited. With new features being added – and others improved – plus the excellent customer service and fair price, I totally recommend them. A top-the-bar review system is a must nowadays, and Okendo is our top choice.

Crooze Australia
Australia
About 1 month using the app
October 30, 2020

Our experience with Okendo and their staff have been fantastic during integration and onboarding. The app works great, and has all the same features as Yotpo for a tiny fraction of the price. Will definitely recommend to my peers

Snibbs
United States
About 1 month using the app
March 25, 2021

Okendo had such an easy setup and the team was always on top to assist us! The admin is very use to use and with such little learning curve. Highly recommend!

Insider Store
Brazil
About 1 month using the app
February 15, 2023

Probably the best onboarding experience I had had, ever. Nands was amazing at every step and I really felt like I could ask anything and get a response within a few hours, if every app was this useful and every onboarding this smooth my life would be much easier!

Keto Hana
United Kingdom
About 1 month using the app
May 11, 2021

The Okendo team will do whatever is necessary to make sure the experience with their platform is excellent. The onboarding team did their very best to make sure we launched on time and according to our specifications and needs.

BuddyLove Clothing Label
United States
About 1 month using the app
August 30, 2022

Easy to install. Love the format and the tools. So great! Helpful customer service, too. We've had Okendo up for 3 weeks and it's so easy to use!

Dryft Sleep
United States
About 1 month using the app
December 22, 2020

We had a very smooth transition onto Okendo. Their documentation is clear and the UX of the app is intuitive. Additionally, our Customer Success Manager is approachable and attentive. Their help made the onboarding process a breeze. Highly recommend this app to anyone considering a new reviews platform. We also quite like their Q&A feature!

Crunchyroll
United States
About 1 month using the app
May 17, 2022

Vanessa from Okendo has provided the best support I have received with any Shopify app. Not to mention, the app itself is fantastic! The Okendo team were able to help with reviews duplicated between stores, setting up Klaviyo integration and much more. I have noticed a huge increase in customer reviews being submitted since switching from the generic Shopify Review app to Okendo. I highly recommend this app!

Gelous New Zealand
New Zealand
About 1 month using the app
Edited June 16, 2021

The Okendo team is incredibly organized and efficient through the entire process—sales through implementation. In addition to a seamless integration to obtain and post reviews, Okendo also provides the ability to customize attributes to obtain insight into customer preferences—a great asset!

Atlas Bar
United States
About 1 month using the app
September 6, 2022

So far, so good. Integration and initial rollout has been smooth, and support has been fast and helpful.

Scharffen Berger
United States
About 1 month using the app