Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,088)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.

July 30, 2020

We vetted a handful of different platforms before going with Okendo, and we don't regret it! Their customer support has been nothing but incredible - they're responsive, thorough and incredibly professional and helpful. Okendo is cost effective and highly customizable. I can't recommend it enough!

Buck Mason
United States
9 months using the app
July 14, 2021

The Okendo customer support team was extremely helpful and made the transition from Yotpo seamless. Amazing tool, easy to use.

O P T E
United States
9 months using the app
March 19, 2020

Our experience with Okendo and the support team has been amazing, big thanks to Veo, Scott and Matt...we love how easy, automated and effective your app is. The way it shows the star ratings on our Google ads and within our FourSixty integration is brilliant. Well done team Okendo!

Thermomix
Australia
8 months using the app
December 3, 2022

Support is always there to help! Great app! Would recommend for anyone looking for a professional review app.

Flewkoo
Australia
8 months using the app
April 8, 2020

Okendo is one of the key elements of our success to grow our business. The entire team and especially Scott was responsive from day 1 regarding our needs. We also see the growth of our business by using Okendo as a feedback/review tool.

I recommend 100% Okendo, for any merchant that wants to grow the business and I'm sure that you will see results from day 1.

TRAPO® Car Mat Malaysia
Malaysia
8 months using the app
September 18, 2023

WOW! LOVE THIS!

The fact that we can get very specific feedback from customers on our products... and give them light profiles is MASSIVE for our conversion and product credibilty.

But, one thing you wouldn't think of is how great their customer service is. After trying out a lot of apps... these guys are par-none! Notably, for the last few weeks, we've been chatting with Josh... and every question we have, he has a solution! And, he, along with others, are crazy fast at responding. It's insane!

MyDermaDream
United States
8 months using the app
February 24, 2023

They are great! Great product and customer support! Really happy and has helped our on site conversions.

DANIELLA SHEVEL
United States
8 months using the app
May 15, 2023

Unbelievable customer service / success from Estefania and the team. Each time I reach out the team is there to quickly assist with a thorough explanation of the solution as well as an understanding of the problem I am running into. Highly recommend Okendo and their team.

Northland Botanical
United States
8 months using the app
February 28, 2020

We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended.

Echo Fix
Australia
8 months using the app
February 9, 2023

After searching high and low for a good reviews apps Okendo is simply the best, their widget customisation is top tier and their support is even better, I really love how there is multiple themes/layouts to the widgets. I had some troubles importing our reviews over and Angel went above and beyond to get it solved for me. I think app support is super important and Angel nailed it.

I do think there should be an in-between plan as the jump from $19US to $119 is quite big for a small growing brand but other than that I see no faults : - )

Thanks for a good service

ROAR LIVING ™
Australia
8 months using the app