Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,090)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.

May 9, 2023

Great customer support! I am able to connect with someone quickly when needed and issues are always taken care.

Mahogany Smoked Meats
United States
7 months using the app
July 28, 2021

Great app! Amazing customer service by Shiela from Okendo with the set up.
Can't wait to receive more reviews.

Active Basics
Australia
7 months using the app
February 22, 2021

Great app with even better service. We needed custom functionality that wasn't included stock in Okendo and their team got it taken care of in less than a week. I can't recommend them enough!

Xebec
United States
7 months using the app
February 23, 2021

Okendo has been wonderful for growing & displaying our collection of reviews, and their service is top-notch! Their team has helped us with implementing and customizing their platform with our own - we couldn't have asked for better partners in this endeavor!

NEIWAI
United States
7 months using the app
November 15, 2023

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!

Alowe Skincare
Australia
6 months using the app
April 15, 2021

We greatly appreciate the customer service experience provided by Okendo -- very hands on, and willing to help every step of the way. The platform has some great features that, once we learned them, are helping us tremendously!

Beast Health
United States
6 months using the app
Edited April 21, 2020

This is such an fantastic app for reviews. It provides great integration and the option for adding attributes to get customer to rate the product on features. Plus the extra feature of encouraging customers to add a photo adds so much more credibility to the customer's review.

Little Treads
Australia
6 months using the app
July 21, 2021

I have been working with Margaux Dean and she has been the absolute best! I am so thankful for the consistent help and the availability as well. It is so easy to follow and I enjoy that I get follow up emails when I tend to get busy and forget to reach back out. All around amazing experience.

rootberry
United States
6 months using the app
March 4, 2022

Honestly don't look past any other app than Okendo for reviews! Apart from the fact that it all works incredibly, increased conversions massively, their customer service is legit the best I've seen in the apps from Shopify. They will go over and above to help you even in Klaviyo or Shopify. The BEST

One Eleven Health
Australia
6 months using the app
Edited September 17, 2020

I use Okendo to give credibility to my customers through real customer reviews. We've been using it for about 6 months and it's been wonderful! People love to leave us their reviews, share their photos and videos with us, and help fellow customers shop easier. Okendo is very easy to setup and use and the customer service is the best.

Sunday Citizen
United States
6 months using the app