Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.
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Beautiful, aesthetic looking app with fast, helpful and kind customer support and tons of innovative features built-in that definitely help customers get all the info they need before purchasing. Big shoutout to Josh for helping us migrate to Okendo and always being there to help us with our questions. Highly recommend.
Shiela & Josh help a lot. They took the time to process my request and were very friendly. Hope in the future an easier-to-use multilingual version will be developed soon. I'm looking forward to it.
The onboarding was quick and easy. The Okendo team was very helpful and attentive and had us going live and capturing customer reviews in a flash!
Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.
Fantastic product review platform. Super simple to setup with the help of our client manager Norma who was so easy to be in touch with and answered every questions we had throughout the setup process. Looking forward to seeing how our customers like our products!
Great customer support! The various review modules are flexible and provide great social proof on our brand website.
Super easy to use and the best onboarding experience from any app I've ever used. They are really helpful if with customising things too.
Scott and the team deliver exactly what they promise, their app is easy to utilise, the post installation and training has been key to our team. Their support has been endless, and prompt. We never wait more then a business day for a response to our relentless amount of questions. Thank you to Scott and Vanessa for a very smooth and easy transition into the review space.
Okendo is a great app and has definitely increased the number of reviews our stores are getting. Not only that, but they have the best support we've encountered from any Shopify app. If anything isn't displaying as we like, they are happy to help in a timely manner. I would highly recommend Okendo!
Customer Service is fantastic and the app has been great for product reviews integrated to our theme. Really useful, customisable tool.