Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

December 14, 2020

Okendo has been the best app I have ever worked with. We had an amazing tutorial and review of our needs. They have walked us through the entire set up and installation, the customer success manager has been available for all our questions and responds quickly too. We are very happy with the look, functionality, and experience it has given our customers.

SunnaTan
Canada
24 days using the app
March 18, 2021

This app is fantastic! Both customer and internal UX is fantastic and the Okendo's customer service is as good as it gets. Every time we think of a feature or automation to supplement the review process it's already there waiting for us.

Landyachtz Skateboards
United States
24 days using the app
January 14, 2022

Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.

Supermush
United States
24 days using the app
October 29, 2020

The onboarding process has been very smooth and easy. The team is helpful and always available for questions. Very happy with Okendo!

NomadicaWine
United States
24 days using the app
May 18, 2022

Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.

B Ā M B A S W I M Australia
Australia
24 days using the app
March 13, 2023

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

Daily Label
Australia
23 days using the app
September 25, 2020

I've been using Okendo for several weeks now and I'm very pleased with all the new reviews coming in. They basically did the install for me after getting some details about my business. So far I would highly recommend it.

Texas Hill Country Olive Co.
United States
23 days using the app
November 19, 2020

Just launch yesterdayn and we were able to get approximtely 50 new reviews wit the initial email blast. Looking forward to see where this is going to lead us.

Popeye's Suppléments
Canada
23 days using the app
April 11, 2023

Great app, does exactly what is say and it does it well. The support team is great and very helpful as well.

Uproot Clean
United States
22 days using the app
November 10, 2021

Okendo and their staff are extremely easy to work with. I have switch 3 times between different review plugins and Okendo is the best I have worked with! Highly recommend.

humBOLD
United States
22 days using the app