Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,090)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.

January 26, 2023

Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!

Marine Moods
Australia
5 months using the app
February 11, 2021

Okendo has been a gamechanger for us. We started with a different *very expensive* review app and onboarding was clunky and not great. We ended up switching to Okendo on a whim to save money, but also we liked what the backend looked like as it seemed cleaner and little bit easier to manage. The onboarding team, dev team, and customer support were all great! Allison, my customer success manager has been so on top of getting us moving, she sometimes waited on me for an answer! We have a super custom website, so fitting the reviews into our theme made me worried, but it was a breeze for them. I can't recommend Okendo enough! Their pricing is fair, their team is awesome, and my customers have an easy time leaving reviews (which helps us so much!).

Rainbow Symphony Store
United States
5 months using the app
September 22, 2020

Great review app. Customer support is excellent. The price is very good and dashboard is easy to use.

VitalSleep®
United States
5 months using the app
August 15, 2023

Okendo has been exactly what we were looking for. The onboarding process was very easy and the onboarding team was very helpful along the way, answering any questions that came up throughout the integration. We're happy with our choice to move to Okendo!

Solé Bicycles
United States
5 months using the app
June 12, 2023

Simply the best app for reviews. The support team, especially Nands responds quick even during the weekend which is rare. We recommend this app to everyone who has an e-commerce store.

Biotrium
United Kingdom
5 months using the app
June 14, 2023

Applications et widgets fonctionnels, beaux et simples à configurer. De plus leur SAV est vraiment super efficace et très rapide. Je recommande !

Delta
France
5 months using the app
July 11, 2022

Great onboarding specialist who made set up and customization a cinch. Easy to navigate app and set up flows with Klaviyo.

Haus Labs by Lady Gaga
United States
5 months using the app
March 14, 2023

Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself  is fantastic.

Carroten Australia
Australia
5 months using the app
February 5, 2025

Best review app we've used so far

Guard
Lithuania
March 14, 2023

Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.

fieldbar.co
United Kingdom
5 months using the app