Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,048)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through features like photo and video reviews, targeted emails, and a rewards system. It integrates well with platforms like Klaviyo and Google Shopping, and offers customizable widgets to match brand aesthetics. The user-friendly interface and straightforward setup are notable, with support praised for quick, effective service and personalized optimization sessions.

August 14, 2024

Best reviews app on Shopify. The way its reviews integrate with quizzes, surveys, and loyalty makes it very powerful.

The Okendo team are also awesome.

Honest Paws
United States
Almost 3 years using the app
August 8, 2024

Amazing customer support!! Paulo is the best. In general, I really love the capabilities and the team is so responsive and helps take on new asks to accommodate our business. We recommend Okendo to everyone in the industry and really appreciate their partnership.

Jukebox
United States
Over 1 year using the app
September 12, 2024

App works very well on several stores, support is top notch (especially Daniel- super fast response, knows the app & outside integrations), which is rare in my 9 years of running Shopify stores and admin'ing dozens of apps.

Shongolulu
United States
23 days using the app
November 5, 2024

Very great! The Okendo support team help me solve the problem immediately.

OLEADA Official
Hong Kong SAR
7 months using the app
November 2, 2024

It's very expensive to do the reviews and loyalty features all together. I have installed it for a few weeks and now I'm uninstalling it as I found out I'll have to pay a lot of money that I don't have since I am just starting and I want to boost reviews and loyalty. I found dozens of other apps that give the same value for WAY less. Their price is tremendously unbelievable.

OrganiiLand
United States
9 days using the app
August 1, 2024

The Okendo app works great, the Okendo team provides great support. All in all, a great experience over the last 2 years of working with them on Reviews, Surveys, Loyalty, and now Referrals. I had the pleasure of working with Laura who has analyzed our store and provided recommendations to optimize our performance.

Peak Cocktails
United States
Almost 2 years using the app
November 11, 2024

Fast and practical support, helped me in less than 15 minutes to solve my problem

tuyobr
Brazil
11 days using the app
August 21, 2024

Laura on the client service team was very helpful in crafting a strategy to increase our site reviews for Google Merchant purposes. Thank you!

Soludos
United States
11 months using the app
October 23, 2024

I had great support by the Okendo team when struggling to manually import reviews. They went above and beyond, helping me! Thank you

Neck's best thing
New Zealand
30 days using the app
August 8, 2024

We've been using the Okendo app for reviews, and from day one, the support from their team has been exceptional. When we needed help with the initial setup, they jumped in and got everything running smoothly right away. Unlike most apps, Okendo's team is incredibly hands-on. Recently, we had a few questions about modifying reviews and adjusting their appearance on our site. Juan was incredibly knowledgeable and helpful, making sure everything looked perfect. He seamlessly updated the aesthetics of our reviews, and we couldn't be happier with the results.

MyAleph
United States
About 1 month using the app