Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,090)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and user-friendly interface. They appreciate the seamless Shopify integration and extensive customization options that enhance brand alignment and customer engagement. Features like review requests via email and SMS, and integrations with Klaviyo and Google Shopping, are valued for boosting trust and repeat business. The free plan and positive onboarding experience also contribute to its appeal, positively impacting conversions and customer experience.

July 21, 2021

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.

Havelock Wool | Residential Insulation
United States
About 2 months using the app
March 24, 2021

This app is great to capture reviews and be able to visually change the layout. It integrates w/ Klaviyo super easily and is all around the best review add-on we've used at Nectar. Tried Yopto, Choose Okendo

Nectar
United States
About 2 months using the app
December 7, 2022

Great app to generate reviews. Like how it sync well with other apps. Lastly, awesome Customer Service Team.

Livingspace
Canada
About 2 months using the app
May 26, 2023

Always super responsive and helpful anytime I had issues. They were great to work with and always friendly. highly recommend.

Little Virtues
United States
About 2 months using the app
March 8, 2022

The onboarding process was fantastic. We're still new to the platform but the Okendo team has made our transition from another vendor quick and seamless, and we love the program's interface.

Fathead LLC
United States
About 2 months using the app
June 7, 2021

The onboarding experience and implementation was very easy and the Okendo team was there every step of way always being very helpful and answering any questions I had. The interface if very user friendly and the support has been very responsive and helpful!

Good Karma Foods
United States
About 2 months using the app
May 23, 2021

Super good on boarding experience and customer support. Very willing to help. Quick turn around times. They manage my whole transition from another reviews app. Easy to use interface.

My Healthy WOE
United States
About 2 months using the app
January 3, 2022

This has been a great experience for PillowGuy. Our reviews look better than ever and all of the various integrations we needed were readily available. Meriem and the team are knowledgeable and quick to help with any issues needed.

Pillow Guy
United States
About 2 months using the app
January 3, 2022

Great app that has a lot of potential to drive quality reviews as well as third party data. The top tier (for Klaviyo integration) is quite pricey so if you want to utilise this feature then you would have to be sure that your stores' turnover can justify it, as well as paying for Klaviyo itself. The support staff are super helpful and assist when needed. The app runs smoothly on both desktop and mobile. We would 100% recommend Okendo to anyone looking to scale their Shopify store / brand.

Jungle Culture
United Kingdom
About 2 months using the app
April 2, 2021

Great app for capturing & displaying review. Allison is a joy to work with, is super responsive, and helps us get Okendo setup for our site and emails exactly how we want it :)

Feel Goods
United States
About 2 months using the app