Okendo: Reviews & Loyalty

I can't express how much I love Okendo! This app has been a game-changer for my business when it comes to managing customer reviews and feedback. From its user-friendly interface to its powerful features, Okendo has exceeded my expectations in every way. Juan was such a help

First and foremost, the ease of use is unparalleled. I was able to set up my account and start collecting reviews from customers within minutes. The intuitive dashboard makes it a breeze to navigate through all the essential features, and I didn't need any technical expertise to get started.

One of the standout features of Okendo is its customizable review request emails. I can tailor them to match my brand's voice and style, which has significantly improved the response rate from my customers. This level of customization has allowed me to create a more personal connection with my clients, and it's reflected in the quality and authenticity of the reviews I receive.

Okendo's review management tools are also outstanding. The ability to moderate and filter reviews before they go live on my website gives me peace of mind, ensuring that only relevant and appropriate content is displayed to potential customers. Additionally, the integration with popular e-commerce platforms has made it seamless to showcase these reviews on my product pages, which has boosted my conversion rates.

The analytics and insights provided by Okendo are invaluable. I can track the performance of my reviews, monitor customer sentiment, and identify areas for improvement. This data-driven approach has helped me make informed decisions and refine my products and services to meet my customers' needs better.

Moreover, Okendo's customer support is top-notch. Whenever I had questions or needed assistance, their team was responsive and provided excellent guidance. It's clear that they genuinely care about their customers' success.

In summary, Okendo is a fantastic app for anyone looking to elevate their customer review game. It simplifies the review collection process, offers customization options, and provides valuable insights to help businesses thrive. I can't recommend Okendo enough – it's an essential tool in my arsenal for building trust and credibility with my audience. If you want to boost your online presence and customer satisfaction, give Okendo a try; you won't be disappointed!

Our experience with Okendo and their staff have been fantastic during integration and onboarding. The app works great, and has all the same features as Yotpo for a tiny fraction of the price. Will definitely recommend to my peers

Okendo had such an easy setup and the team was always on top to assist us! The admin is very use to use and with such little learning curve. Highly recommend!

Shiela was absolutely great!! She was quick to respond to my questions. Resolved my requests that I had. Also very nice which I appreciated! She deserves a raise

Probably the best onboarding experience I had had, ever. Nands was amazing at every step and I really felt like I could ask anything and get a response within a few hours, if every app was this useful and every onboarding this smooth my life would be much easier!

Easy to install. Love the format and the tools. So great! Helpful customer service, too. We've had Okendo up for 3 weeks and it's so easy to use!

Vanessa from Okendo has provided the best support I have received with any Shopify app. Not to mention, the app itself is fantastic! The Okendo team were able to help with reviews duplicated between stores, setting up Klaviyo integration and much more. I have noticed a huge increase in customer reviews being submitted since switching from the generic Shopify Review app to Okendo. I highly recommend this app!

The Okendo team is incredibly organized and efficient through the entire process—sales through implementation. In addition to a seamless integration to obtain and post reviews, Okendo also provides the ability to customize attributes to obtain insight into customer preferences—a great asset!

This application is top notch! I don't regret having taken okendo to manage my customer reviews. Of all the apps I use, Okendo is the best in terms of customer service, they are great I recommend!

Very helpful onboarding team. Great software and easy to integrate with everything. I like having the review capture working with Klaviyo.