Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,027)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through its review management features. It effectively increases review rates and conversions, aided by seamless integration with platforms like Klaviyo and Google Shopping. Merchants appreciate the customizable review request emails and SMS, and the ability to include customer photos and videos. The interface is user-friendly and highly customizable. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and helpfulness in setup and troubleshooting.
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Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.
The onboarding process has been very smooth and easy. The team is helpful and always available for questions. Very happy with Okendo!
Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.
Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!
Just launch yesterdayn and we were able to get approximtely 50 new reviews wit the initial email blast. Looking forward to see where this is going to lead us.
One of our easiest installs for our replatform, and the support you get is outstanding. Seamlessly integrates with Klaviyo and Shopify.
Incredibly supportive customer service! I love how the customer service chat box is always up and the conversation remains available.
Super great app to incorporate reviews for products. Okendo allows shops to customize requests and bring in UGC which are impactful for conversion!
Great app, does exactly what is say and it does it well. The support team is great and very helpful as well.
best customer service i've experienced on an app ( Apart from wholesale gorilla!). Very quick to fix and always readily available to help.
Lost a star just because some features I would love have to be paid for (eg paid integration to make product specific reviews requests).