Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and user-friendly interface. They appreciate the seamless Shopify integration and extensive customization options that enhance brand alignment and customer engagement. Features like review requests via email and SMS, and integrations with Klaviyo and Google Shopping, are valued for boosting trust and repeat business. The free plan and positive onboarding experience also contribute to its appeal, positively impacting conversions and customer experience.
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Switched to Okendo from Yotpo and it is one of the best decisions we ever made. Okendo's pricing, services, and communication are excellent. From preliminary discussions, implementation, and final setup, there were no issues. Moreover, we were appointed a great CSM who helped us throughout the process.
The app is great and I am still learning new integrations and improvements every week. The best thing about Okendo has been its dedicated team. From the initial demo call to the onboarding, the guys are professional, easy to get along with and no task is too much hassle. Definitely recommend.
We have recently launched Okendo on our site to capture reviews and thus far it has been such a wonderful experience, as our account manager has been amazing to work with. She has been so helpful with the whole process in guiding us regarding best practice and taking on the heavy lifting of all the necessary task to get us up and live! Looking forward to seeing the results and benefits of using Okendo!
I used to work with a different app before that was more expensive and less flexible. I am now very happy with Okendo, especially the "grouping" part that allows us to show all the reviews for different colors of the same item. The app is super intuitive to use. Moreover the team have customed everything like we wanted, and they have been super helpful and not pushy. Great experience !
We are very confident Okendo is the best in the business for a review app. Super helpful staff throughout the onboarding process and super user friendly to action going forward! Thank you Okendo.
Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use
The onboarding experience was exceptionally easy! Carly was great to work with every step of the way. We are looking forward to generating many more 5-star reviews in a platform that is thoughtful, well organized, and competitively priced.
Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10
Great app and super easy onboarding process. We've had customers who are 95 years old fill out reviews.
Excellent support team, they helped me with my issue very quickly while being clear, and the app works pretty well so far