Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,028)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through its review management features. It effectively increases review rates and conversions, aided by seamless integration with platforms like Klaviyo and Google Shopping. Merchants appreciate the customizable review request emails and SMS, and the ability to include customer photos and videos. The interface is user-friendly and highly customizable. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and helpfulness in setup and troubleshooting.

October 14, 2021

Fantastic app with excellent support and great functionality! I would definitely recommend it to anyone.

Prepd
United States
14 days using the app
April 21, 2022

We've recently started using Okendo after transitioning from Yotpo. Okendo's feature set is far more impressive than Yotpo's, while simultaneously being the more cost effective solution. Another bonus? The Okendo team has been incredibly attentive and helpful during setup and configuration!

Antsy Labs
United States
13 days using the app
July 20, 2020

This is now the second business I've set up with Okendo and I can't be happier ...again! the setup process is so easy with the Okendo team, they handle everything, all I had to do was approve designs.

HoapSoap
Australia
12 days using the app
February 27, 2023

So far, so good.

I like the load time. It is a bit complicated to setup. But seems to be worth it.

There seem to have more features that I'm not using yet. So yeah, the app is great but needs figuring.

iLoveMy.Pet
India
12 days using the app
March 9, 2021

Such an easy and seamless transition! Very excited to get started with Okendo! Allison was so helpful and a pleasure to work with!

Lume Cube, Inc.
United States
12 days using the app
August 2, 2021

Great onboarding process and easy implementation with our store. Plus, lots of great features. Would highly recommend this app.

St. Oddity
Australia
12 days using the app
October 28, 2019

Slick, flexible solution and prompt, helpful support. Well worth it if you are looking for a hassle-free, high-end solution.

African Extracts Rooibos
United Kingdom
12 days using the app
December 16, 2020

Great value and features. Used a competitor for nearly 6x the price but I am blown away with Okendo. The functionality and price is fantastic. Great customer support, too.

Vitauthority
United States
12 days using the app
November 1, 2021

EXCELENTE servicio al cliente! muy buena aplicación, es justo lo que estábamos buscando! Super recomendado para cualquiera que esté buscando optimizar su página con UGC al máximo

Malandra Jewelry
Mexico
11 days using the app
February 4, 2022

From zero to live in days not weeks! We moved over from another review platform and the transition to Okendo was easy, smooth and effortless. The tool is very intuitive in terms of where elements are located and what's possible. I had a couple questions during on-boarding and booked time same day with the on-boarding team to get my questions answered. We use Klaviyo for email so now all our emails look consistent and reporting is in the same platform. This is a great app with many options and a great user experience.

HiBAR
United States
11 days using the app