Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,066)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

December 23, 2024

Sheila and her team have been so helpful in providing assistance with online placement of reviews! We appreciate their prompt service. Thank you !

Zulu & Zephyr
Australia
Over 3 years using the app
December 18, 2024

This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!

MDAiRE™
United States
Almost 3 years using the app
November 11, 2024

The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.

Deeply - Portugal
Spain
Over 4 years using the app
December 2, 2024

Quick, helpful

WonderCrunch
Australia
Over 2 years using the app
December 4, 2024

I was skeptical about Okendo when we first did an upgrade to all the bells and whistles. But now that we are using all the features, it made our website great and engaging especially to our most loyal customers. Great customer service as well. I had a recent optimization call with Laura Gomez and she helped me understand how to use the features even more. When you're paying a good amount of money for an app here on Shopify, it's good to have a good support system to go with it. Thanks Okendo.

Spread The Love Foods
United States
Over 2 years using the app
November 14, 2024

The customer support team, specifically Juan, was quick to respond and resolve our issue.

VITALITY
Canada
About 3 years using the app
November 11, 2024

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it.

Life Elements
United States
About 3 years using the app
November 22, 2024

Amazing Team! Love that they have an annual check in and super easy interface!

Somme Institute
United States
About 2 years using the app
November 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

GreenCloud Apparel
United States
About 3 years using the app
November 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Neater Pets
United States
About 2 years using the app