Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.
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It works well and they will help you promptly with any issue.
Okendo sets itself apart as a truly professional company, unlike many competitors that falsely advertise partnerships with big brands. They operate with transparency and integrity, offering exactly what they promise without resorting to dishonest practices. Their features for customer reviews, referrals, and loyalty programs are exceptional and have significantly helped enhance my store.
The customer support, especially from Adrian, is outstanding. They provide quick and thorough assistance, making the entire process smooth and stress-free. It’s clear that Okendo prioritizes long-term customer success over short-term gains, which is refreshing in this industry.
If you’re looking for a trustworthy app to build reviews and loyalty, Okendo is the way to go. Highly recommended!
Fast and practical support, helped me in less than 15 minutes to solve my problem
Quick, helpful
Fast response times, and great app
Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.
Fantastic support team - fast, friendly and helps you with solutions for any issues you have! Great support compared to other apps out there.
Great app, easy to use. The customer support is beyond excellent! They are responsive and happy to help with any questions. They also will jump in and help with set-up or troubleshooting. Highly recommend!
Okendo is the best reviews app! I have tried every referral app in the Shopify app store, and this is my favorite. I have installed it for multiple clients. The referrals are affordable and easy to set up. I love that it integrates with Klaviyo. And the support was kind enough to provide me with a code snippet to customize my fonts and colors.
Paulo from the support team has been great to ensure everything is set up!