Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

October 9, 2024

Luigi was really patient with understanding my issues and resolving them promptly. Happy customer thank you ☺️

Sika Oudh
United Kingdom
17 days using the app
November 19, 2024

This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!

Divinus Furniture
Canada
4 days using the app
August 18, 2024

The Customer Service team is great at providing solutions and answering all our questions. Shiela has been a great help to us. Highly recommend Okendo for your reviews

Saint Valentine Jewellery
Australia
Almost 4 years using the app
August 23, 2024

Great support experience! Daniel was very helpful, answered all my questions clearly, and provided quick resolutions. The setup process was smooth, and the instructions were easy to follow. I appreciate the friendly and professional assistance. Highly recommend!

UPPPER Gear
United States
Almost 2 years using the app
November 18, 2024

Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!

Ciao Pappy
United States
4 days using the app
Edited October 21, 2024

We had a lot of problems with the app trying to import past reviews from the obsolete Shopify review app. It was quite a headache. And then the reviews would not show on the product pages. Eventually, support was extremely helpful and Luiqi helped a whole hour to correct all errors!

Perfumes
United Kingdom
14 days using the app
August 20, 2024

Okendo has been a great platform for us, team is very attentive and helpful.

Infiniwell
United States
Almost 3 years using the app
October 2, 2024

App fatta benissimo e completa! Il team inoltre è super disponibile e veloce nelle risposte! Top top top

PALOMA Store
Italy
18 days using the app
December 17, 2024

Great product and great customer service from Josh!

Drago
Denmark
2 days using the app
September 6, 2024

Okendo is solid, has all the features you need, inexpensive and amazing / fast support and will do things for you like set up or any small tasks. they're great

Feno
United States
3 months using the app