Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,070)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

November 20, 2024

Perfect. great app and great service.

really appreciate for this app & CS

STYLEMITE SHOP
South Korea
5 days using the app
October 30, 2024

Luigi is helpful! Okendo is a great tool!

SWATI Cosmetics (India)
India
5 months using the app
September 12, 2024

App works very well on several stores, support is top notch (especially Daniel- super fast response, knows the app & outside integrations), which is rare in my 9 years of running Shopify stores and admin'ing dozens of apps.

Shongolulu
United States
23 days using the app
August 9, 2024

This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.

Playful Promises
United Kingdom
Almost 4 years using the app
October 28, 2024

Luigi is very friendly and fast response!

Nolan Interior
United States
3 months using the app
September 23, 2024

Great app awesome customer support always available and pretty quick

9PM Love
France
12 days using the app
July 25, 2024

recently had the pleasure of working with Shiela from Okendo, and I am beyond impressed with the level of service provided. Shiela was incredibly helpful and professional throughout our interactions. She assisted me in updating my store theme exactly as I envisioned it, making the entire process smooth and stress-free. Additionally, Shiela helped me add star ratings to my product pages, which has already started to make a noticeable difference in customer engagement. When an issue arose with my account, Shiela addressed it quickly and provided the correct solution without any hassle. Overall, the support and expertise offered by Shiela and the Okendo team have been outstanding. I highly recommend Okendo to anyone looking for a reliable and efficient review app for their Shopify store.

Copper Johns Beard Company
United States
Almost 3 years using the app
August 18, 2024

The Customer Service team is great at providing solutions and answering all our questions. Shiela has been a great help to us. Highly recommend Okendo for your reviews

Saint Valentine Jewellery
Australia
Almost 4 years using the app
December 9, 2024

Great app and great service from Luigi!

GYMATHLETE
Sweden
29 days using the app
January 2, 2025

I'm sure the app is great but the pricing information on the app page is deceiving. It says it's free for up to 50 orders per month and the only thing that changes in each pricing tier is the amount of orders per month. It's assumed that all features are included as the features listed are the same in every tier and it doesn't say otherwise. Once you install, however, and begin setting up, in order to have all the great features it boasts like quizzes, surveys, rewards/loyalty points, referrals, etc, you have to pay to add each one on. If you want everything it says it does (which assuming everyone does otherwise why would you have installed the app) it becomes like $139/month for up to 50 orders/month and jumps up from there for more orders. Very disappointing and such a waste of time. I never would have installed the app and integrated it into my store if I knew it was WAY out of my budget.

The Bumwrap
Canada
About 2 hours using the app