Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.
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Great app thus far and the customer service was excellent
Easy to use and provide smooth process for customers to use. Love its integration with different communication platforms like Klaviyo. They have supportive customer success team who are professional to provide advices to business, too!
Easily the best Review App on Shopify!
Very helpful, it's easy to understand, and a bunch of features that about to discovered by us, we will look into it. The customer service is excellent, I will definitely recommend this to my friends and colleagues.
Top support from Luigi! Gave me the right info!
Really great customer service
The app is wonderful! Very good experience for us with the support team, especially Paulo. Very helpful with getting our widget fully customized. In my opinion, one of the best review apps out there!
We've been very fortunate with our account management team and their support for hosting Okendo on multiple sites in multiple regions. We have had a few minor tech challenges but they always reply promptly and with the right advice! The reviews are easy to manage and the back end straightforward to navigate! Highly recommend.
Shiela has been very helpful and fast to solve all my questions.
Absolutely amazing app overall. Also, their customer service is the absolute best ever. It has been my greatest pleasure to have Josh as my support advisor on this app. He helped me with everything and guided me throughout the app to make things easier for me. Really appreciate it. I would give more stars if I could!