Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,076)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

June 5, 2020

Very happy with this app and the customer service is amazing! The developers helped me with the complete integration as well as connecting my reviews to my seo search results.

They also always respond very quickly to my emails and are always happy to assist.

Chirp
United Kingdom
20 days using the app
June 19, 2022

Brilliant onboarding process. From the initial call to answering all our questions to the systematic and responsive way that the team went about setting us up was first-rate. As far as review apps go, the difference between Okendo and what we were previously using is night and day in terms of look and feel, features and UX. We're seriously impressed. Thank you.

Pleasant State
Australia
20 days using the app
March 30, 2022

We were looking to migrate our reviews platform from our previous solution and while there were many great options out there, Okendo won hands down. The entire team has been kind and helpful through the whole process and when we had to shorten our timeline to get a quicker turnaround (for a big upcoming marketing moment), they were totally understanding and helped make it happen! The flexibility of the platform, customization options and overall UX has been incredible. SO happy we switched and definitely recommend Okendo for anyone looking for a great reviews provider.

LoveSeen
United States
19 days using the app
March 22, 2021

Great platform, great company great team. I feel like I'm getting more than my last review platform while paying less than half the price. Highly recommend!

Beast & Buckle
United States
19 days using the app
April 16, 2022

I can preach all day about my products, but it means so much more coming from happy clients. The ability to add photos to the review really levels up this app

Bear + Fox Apparel
Canada
18 days using the app
January 24, 2022

Great app! Honestly, I am not an IT guy but this app is very friendly user. I manage to setting up everything easily. And the customer support of this app was very helpful as well.

FLEEKR
Malaysia
17 days using the app
July 14, 2023

This app is awesome, and very easy to integrate! The integration team has been super helpful, and overall I am truly happy with the customer support team and functionality I've experienced thus far!

Code of Silence
United States
17 days using the app
February 16, 2022

This app has transformed our shopping experience. A massive thank you to Vanessa who helped us set up everything. The changeover was effortless and well worth the investment.

Roogenic
Australia
17 days using the app
July 1, 2021

I used different apps for the review on my shop.
I was not happy with it. so I start to chat with the Okendo consultant.
They are very friendly, not pushy but very helpful.
I was impressed that they could help me to set up everything I needed for my webshop.
Before I publish it, she even looked everything through and suggested detailed industry insight for a better setting. Very happy. published today and reviews are coming in!!
Thank you!

Laboratory K
Netherlands
16 days using the app
June 9, 2022

Amazing app, great support. Truly a must-have product for Shopify. Their documentation is really good too.

Koda Nutrition
Australia
15 days using the app