Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

January 8, 2024

This review app is the best available, for an affordable price. All the necessary features are included. I would especially like to thank Laura for the pleasant onboarding; all questions are answered promptly and in detail. It's a pity we didn't find you sooner. Thanks again for everything.

Mygainz
Netherlands
11 days using the app
December 16, 2020

Great value and features. Used a competitor for nearly 6x the price but I am blown away with Okendo. The functionality and price is fantastic. Great customer support, too.

Vitauthority
United States
12 days using the app
November 1, 2021

EXCELENTE servicio al cliente! muy buena aplicación, es justo lo que estábamos buscando! Super recomendado para cualquiera que esté buscando optimizar su página con UGC al máximo

Malandra Jewelry
Mexico
11 days using the app
February 4, 2022

From zero to live in days not weeks! We moved over from another review platform and the transition to Okendo was easy, smooth and effortless. The tool is very intuitive in terms of where elements are located and what's possible. I had a couple questions during on-boarding and booked time same day with the on-boarding team to get my questions answered. We use Klaviyo for email so now all our emails look consistent and reporting is in the same platform. This is a great app with many options and a great user experience.

HiBAR
United States
11 days using the app
May 9, 2023

Angel very hands on and very helping with integration, and any questions we had using okendo. Great app 10/10

Bootee Buddy
United Kingdom
11 days using the app
December 21, 2020

I wish we had discovered Okendo a long time ago! Finally a platform that can do everything we want! Onboarding was exceptionally smooth and easy, their support team is responsive and super friendly and the widgets are all customizable so you can get the exact look you want. Very happy!

Brio Product Group
United States
11 days using the app
March 22, 2024

Okendo is a wonderful app. I like how comprehensive it is even on the free plan. The product and profile attributes are wonderful and great for my client's brand. I ran into a little issue and Josh from CS helped me out quickly.

Meo Nutrition
United States
7 days using the app
March 15, 2022

Great app so far, easy to set up and easy for customers to leave reviews. The support team were great and answered questions really quickly!

Salt + Steam
United Kingdom
11 days using the app
December 19, 2022

Excellent reviews product and team. Integration has been seamless and such an asset to our growing business.

MooGoo AU
Australia
11 days using the app
October 21, 2022

WOW! Okendo stands out from the pack - not only in terms of capability and customisability, but from a support and help perspective too!

The Hip Shop
South Africa
10 days using the app