Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,076)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

Edited October 15, 2019

I cannot recommend Okendo highly enough!

Whatever Review Application you are currently using, I would recommend you to switch right now! You will not be disappointed!

We were using Yotpo for 3 years and were recommended Okendo from a Shopify Plus Member. From the first moment of first contact I have been absolutely impressed by their service of excellence in customer service, knowledge and value-adding application.

1. Amazing Customer Service!
2. Value Add Features!
3. Half Price of Competitors!
4. Excellent User Interface!
5. Absolute pleasure to work with!

Okendo handled the entire transition for Reviews across 7 Shopify stores along wth syndication. A process that took Yotpo 7 months with constant chasing up and lack of communication, took Okendo 24 hours. Okendo is half the price of Yotpo. And it is billed monthly. Thank you!

One of the most enjoyable, simplest and value-adding and capturing business experiences I have had on the Shopify platform. Thank you!

Progurt
Australia
14 days using the app
June 3, 2022

Best custumer support i ever received, shout-out to Shandy, incredible helpfull. I have not used the app for long, but the support is beyond words, reaaaally good. Thank you for the help

Proper Jack
Brazil
14 days using the app
March 2, 2022

Super customer service, really really happy with it. Quick, fast and helpful as it should be! Let's go

Boxrope.com
Switzerland
14 days using the app
October 14, 2021

Fantastic app with excellent support and great functionality! I would definitely recommend it to anyone.

Prepd
United States
14 days using the app
April 21, 2022

We've recently started using Okendo after transitioning from Yotpo. Okendo's feature set is far more impressive than Yotpo's, while simultaneously being the more cost effective solution. Another bonus? The Okendo team has been incredibly attentive and helpful during setup and configuration!

Antsy Labs
United States
13 days using the app
July 20, 2020

This is now the second business I've set up with Okendo and I can't be happier ...again! the setup process is so easy with the Okendo team, they handle everything, all I had to do was approve designs.

HoapSoap
Australia
12 days using the app
February 27, 2023

So far, so good.

I like the load time. It is a bit complicated to setup. But seems to be worth it.

There seem to have more features that I'm not using yet. So yeah, the app is great but needs figuring.

iLoveMy.Pet
India
12 days using the app
March 9, 2021

Such an easy and seamless transition! Very excited to get started with Okendo! Allison was so helpful and a pleasure to work with!

Lume Cube, Inc.
United States
12 days using the app
August 2, 2021

Great onboarding process and easy implementation with our store. Plus, lots of great features. Would highly recommend this app.

St. Oddity
Australia
12 days using the app
October 28, 2019

Slick, flexible solution and prompt, helpful support. Well worth it if you are looking for a hassle-free, high-end solution.

African Extracts Rooibos
United Kingdom
12 days using the app