Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.
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Support is very reactive when it comes to customizing the looks of your reviews. Haven't used all of the features yet but for now I dont have any issue with the app
I have used this app for a long time with different customers and definitely is the best in the market.
Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier!
Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa.
Could not be happier so far with the experience.
We've used other review providers... "name brand" guys... you know who I am talking about... they did not commit any extra resources to assistance... just the sale.
This is the opposite experience.
Stoked
Thank You
This software works better than yopto, I will continue to use it
I like the functionality of the app, and I feel like it would provide a great benefit for my customer. The reason why I'm giving it 3 stars rather than 5 stars is that support isn't available until after the Free Trial is over. Again, it's about providing my customer with a good experience so I'll stick with the app but receiving daily emails about problem areas with the app and being left alone to figure out how to address them stinks.
Amazing experience with Okendo so for, I love the app and features. I did not like that they offer only in the higher packages the google integrations, more email sequences that are quite vital in the small package for a small business.
After looking at literally *every* review app on the app store (including ones starting with Y, J, L, S - you name it...which took days!) and preparing to accept many compromises, I came across Okendo and it is hands down the best review app there is. Simple to use with the ability to easily moderate reviews and reward customers. A big shout out as well to Josh. My widgets weren't displaying correctly (due to some bad code in my theme) and he was able to fix it via chat. He also explained how to get store reviews to come up and then helped me set them up. I couldn't have asked for more.
I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They really went above and beyond and were patient all the way through. Their support team is the main reason why I went with Okendo. Overall, very happy with everything!
Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.
Absolutely amazing review platform and customer service from Okendo. Big thanks to Amanda for her help!