Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

January 19, 2022

Absolutely love this app! After doing countless demo's I decided to go with Okendo and it was the best decision. The app has all the features you need and they are all designed to improve customer experience, drive engagement, and in turn increase revenue. The support is 10/10. Every Shopify App should learn from them. I had zero issues with setup, they even offered to do some of the work for me ...

holiCHIC
United States
7 days using the app
November 15, 2021

Support is very reactive when it comes to customizing the looks of your reviews. Haven't used all of the features yet but for now I dont have any issue with the app

Sandelier
France
6 days using the app
November 14, 2022

I have used this app for a long time with different customers and definitely is the best in the market.

ilovechamoy
United States
6 days using the app
April 23, 2023

Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier!

Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa.

Could not be happier so ...

Your Protocol
United States
5 days using the app
December 8, 2023

This software works better than yopto, I will continue to use it

BKIEO
Hong Kong SAR
4 days using the app
July 4, 2022

Amazing experience with Okendo so for, I love the app and features. I did not like that they offer only in the higher packages the google integrations, more email sequences that are quite vital in the small package for a small business.

Fagaci
United States
3 days using the app
June 29, 2022

After looking at literally *every* review app on the app store (including ones starting with Y, J, L, S - you name it...which took days!) and preparing to accept many compromises, I came across Okendo and it is hands down the best review app there is. Simple to use with the ability to easily moderate reviews and reward customers. A big shout out as well to Josh. My widgets weren't displaying ...

Regarde Jewellers
Australia
2 days using the app
November 15, 2023

I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They ...

Fionna
Canada
2 days using the app
March 11, 2021

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Matcha Union
United Kingdom
2 days using the app
February 7, 2022

Absolutely amazing review platform and customer service from Okendo. Big thanks to Amanda for her help!

Snow Skin Co
Canada
2 days using the app