Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

February 1, 2024

After trying other review apps I was completely frustrated. My son recommended Okendo and I have never looked back. Josh and Hermes gave excellent support to set up and branding style of the look of reviews on my website. I am incredibly happy with the app's versatility, support and extra functions that I can use as my ecommerce site grows. Thanks for designing a flawless app that accommodates ...

Leonie Walton Creative
Australia
1 day using the app
September 21, 2023

Okendo has provided a really smooth onboarding experience, with an incredible customer support. Quick to answer and lightening fast with tailored fixes for our needs. Had the pleasure of talking with Josh, and he has helped us tremendously with our solution.

The display widget looks stunningly, clean and creates and instant feeling of trust. Best looking display of all the product reviews I have ...

Lydspecialisten
Denmark
1 day using the app
April 14, 2021

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

Kids Ride Shotgun
New Zealand
1 day using the app
December 16, 2021

The team is very responsive and helpful. The software is very straightforward, and customizing the reviews is something very important to us and is easily doable with Okendo. Big fan so far.

House of Léon
United States
About 23 hours using the app
January 26, 2022

Shiela was the most amazing customer service help I actually have ever received! She helped me set everything up, answer all questions I had and provided above and beyond service. I am very excited to use Okendo it has everything you could need. Thank you

CLB LUXE
Australia
About 21 hours using the app
March 9, 2022

Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.

Mysterious
United States
About 17 hours using the app
November 8, 2023

By far the most well-crafted, high-quality reviews app for any store looking for a high-end solution. Great support as well - can't complain.

Ezzra
Hungary
About 16 hours using the app
September 22, 2023

I got an awesome help especially from Shiela & Laura from Okendo support team. They help me out really quick, in just 2 minutes. Outstanding service!!

Hamlet Shougrakpam Art
India
About 11 hours using the app
Edited October 3, 2020

Review edit 3/10/2020 : Previously I gave a negative review because the price of this application is different from similar applications. The team from Okendo contacted me and offered me a solution to try this application even longer to compare the conversion results obtained from this application with other applications. I really appreciate for every offer they submit, it seems fair enough for ...

Softlens Queen
Indonesia
20 minutes using the app
September 25, 2023

So far the best review app by a country mile! the migration and onboarding were a breeze. The onboarding support team led by Carolina were awesome to deal with and made sure i was utilising the full width of the product. Thanks Okendo

BodyFX
New Zealand