Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
Refine
-
By rating
Very helpful customer service, always get back to me super quickly. Can't fault them! App is pretty intuitive. Wish you could create review carousels from your groups in the theme editor, but they do get the dev work for you quickly so it's not too much of an issue.
It is a very good evaluation software to increase the conversion rate of the store and the staff is very patient and helpful!
They are so nice and do what you want!
Really great customer service
Kenn was beneficial when it came to assisting me with my dilemma! He was patient and kind.
I have just started getting okendo set up for my store and I am ready to see how it goes!!
The app is wonderful! Very good experience for us with the support team, especially Paulo. Very helpful with getting our widget fully customized. In my opinion, one of the best review apps out there!
Great app thus far and the customer service was excellent
Great and quick service all the time. Only need minor tweaks done with theme upgrades and its all actioned nice and quick. A great app to use.
Works great, plenty of customization in how you request reviews from customers and how you display them on the site. Most important is that it looks great on the site. Support has been consistently s top-notch.... Juan logged onto our site and quickly fixed things after another dev broke things :)
Message with their customer service team regularly and they are always so quick to respond and very helpful! Happy with this app!