Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.
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Luigi is very friendly and fast response!
I have been using okendo for almost a year now on the basic plan. Even though we're on basic, I have to admit their customer service is impeccable. They're quick to respond and almost immediately solve my questions/problems. They're always willing to go above and beyond for you.You need a good vendor like this to get your business up & running!
Paulo from Okendo was fantastic - he gave a fast response and answered our query with great customer service. We had a query regarding the use of coupons as review rewards. When I tried the test review, we received 5 emails after reviewing each product. Paulo confirmed that orders are produced per order, not per product reviewed. We're very excited to launch our business with Okendo as our trusted review partner and are very impressed with their integration with Google Shopping, which I can't find offered with many other Shopify integrations on the app store. We feel this will be a great asset to our marketing campaigns and look forward to receiving customer feedback through reviews on our own website!
I'm new to Okendo and had the pleasure of being assisted by Josh. He was incredibly responsive and answered all my questions with great clarity and speed.
The chat support felt very personal, almost like having a one-on-one conversation, which gave me a strong sense of security and confidence in the process. Thanks Josh, you've been a lifesaver!
Amazing customer support!! Paulo is the best. In general, I really love the capabilities and the team is so responsive and helps take on new asks to accommodate our business. We recommend Okendo to everyone in the industry and really appreciate their partnership.
Laura on the client service team was very helpful in crafting a strategy to increase our site reviews for Google Merchant purposes. Thank you!
Great app with all the functions and very easy to set up. Fast and helpful support!
Very easy to use, and the account team are highly knowledgeable, informative, and pleasant.
Great app and great service from Luigi!
The Okendo app works great, the Okendo team provides great support. All in all, a great experience over the last 2 years of working with them on Reviews, Surveys, Loyalty, and now Referrals. I had the pleasure of working with Laura who has analyzed our store and provided recommendations to optimize our performance.