Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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Daniel from Okendo was super helpful and went above and beyond what I expected to answer all of our questions and help us out. Would recommend!
Great app, wonderful customer support! 100% recommend
paulo provided excellet support...easy to use app
Great platform and support team. Kenn has been fantastic in helping us update to the latest version.
Love Okendo! Amazing support - super responsive.
Very happy with how it looks on our site, and the customer service is great.
Good, prompt service. We appreciate the effort and timeliness of responses. Thank you!
Easy to use app with great customer service. They are quick to respond and provide assistance.
Easy customer UX on site and we have seen a sharp increase in review rates.
We recently switched from Yotpo to Okendo, and we couldn't be happier with our decision! The transfer process was seamless thanks to Okendo's exceptional support team. They guided us every step of the way, creating a detailed checklist to ensure everything went smoothly.
Since the move, we've been able to personalize and polish our email requests through the Klaviyo integration, which was not possible with Yotpo. Additionally, we can now send review requests via SMS through Attentive, another feature we previously lacked. These new capabilities have significantly increased our review count.
The Okendo platform is much easier to navigate and manage. Our account manager has been incredibly helpful, providing valuable recommendations and support to help us achieve our goals. Overall, we highly recommend Okendo for its superior functionality and outstanding customer service.
The app is good and also great customer support Juan who assisted with basically all I needed.