Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

September 13, 2024

Wow, Okendo has probably the best support and free plan on shopify. An outstanding platform! Their customer service is exceptional—quick, super helpful, and always ready to assist with any questions or issues. The support team consistently went above and beyond to ensure everything ran seamlessly for us, and their prompt responses truly made a difference. Plus, the free plan lets you try all the most important functions without feeling restricted, which is a huge bonus. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

Sama Danesh
United Kingdom
25 days using the app
August 9, 2024

This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.

Playful Promises
United Kingdom
Almost 4 years using the app
September 12, 2024

App works very well on several stores, support is top notch (especially Daniel- super fast response, knows the app & outside integrations), which is rare in my 9 years of running Shopify stores and admin'ing dozens of apps.

Shongolulu
United States
23 days using the app
August 12, 2024

Overall a great platform and tool for reviews!

TUMERI
United States
Almost 2 years using the app
August 8, 2024

Amazing customer support!! Paulo is the best. In general, I really love the capabilities and the team is so responsive and helps take on new asks to accommodate our business. We recommend Okendo to everyone in the industry and really appreciate their partnership.

Jukebox
United States
Over 1 year using the app
September 29, 2024

I really enjoy this app so far. It's very easy to customize and use. I was able to upload reviews from another app using the Okendo template. When I had a problem with the star ratings appearing tiny on my product pages, Paulo from Okendo helped me quickly. I would recommend this review app to others.

COILBAR
United States
2 days using the app
August 5, 2024

Flawless support!

The Friendly Fat Company
Sweden
Over 2 years using the app
August 30, 2024

Great app thus far and the customer service was excellent

Aarde Reis
United States
About 1 month using the app
September 11, 2024

I'm new to Okendo and had the pleasure of being assisted by Josh. He was incredibly responsive and answered all my questions with great clarity and speed.

The chat support felt very personal, almost like having a one-on-one conversation, which gave me a strong sense of security and confidence in the process. Thanks Josh, you've been a lifesaver!

We The Earth
Australia
8 days using the app
July 31, 2024

I have used Okendo for years now, but recently wondered if there were ways I could do some things quickly and in bulk, that I was previously doing manually. Jumped on the live chat, and they instantly helped me out. Wish I'd asked earlier! Super app!

Earlwood Equine
Australia
Over 2 years using the app