Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

December 13, 2024

Great app with an amazing customer support! :)

FeelRooty
Slovenia
4 days using the app
August 1, 2024

The Okendo app works great, the Okendo team provides great support. All in all, a great experience over the last 2 years of working with them on Reviews, Surveys, Loyalty, and now Referrals. I had the pleasure of working with Laura who has analyzed our store and provided recommendations to optimize our performance.

Peak Cocktails
United States
Almost 2 years using the app
August 8, 2024

We've been using the Okendo app for reviews, and from day one, the support from their team has been exceptional. When we needed help with the initial setup, they jumped in and got everything running smoothly right away. Unlike most apps, Okendo's team is incredibly hands-on. Recently, we had a few questions about modifying reviews and adjusting their appearance on our site. Juan was incredibly knowledgeable and helpful, making sure everything looked perfect. He seamlessly updated the aesthetics of our reviews, and we couldn't be happier with the results.

MyAleph
United States
About 1 month using the app
August 12, 2024

Absolutely love Okendo - easy to use and super effective. Referral system is great! Most importantly, customer service has been perfect.

Mirror Skin
United States
5 months using the app
December 17, 2024

Great product and great customer service from Josh!

Drago
Denmark
2 days using the app
August 13, 2024

The best review platform for Shopify without question. What sets Okendo apart, other than the mega amounts of functinality and personalisation even on the lowestplan, is its support.
We installed for our site and Josh was an absolute legend and helped get Okendo up and running with a number of personalisations.
Great service & great app....thank you

eyeam
United Kingdom
2 months using the app
October 7, 2024

Really great customer service

Allora Cases
Australia
2 months using the app
August 13, 2024

Laura was great to work with and helped us optimize our use of Okendo! Thank you, Laura!

Só Dança USA
United States
Over 2 years using the app
August 20, 2024

Okendo has been a great platform for us, team is very attentive and helpful.

Infiniwell
United States
Almost 3 years using the app
October 1, 2024

The app is wonderful! Very good experience for us with the support team, especially Paulo. Very helpful with getting our widget fully customized. In my opinion, one of the best review apps out there!

Vésaura
Denmark
About 5 hours using the app