Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,012)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

June 11, 2024

Okendo's been a great tool for our company in displaying our customer reviews. Their customer service is also topnotch with Juan being really helpful with our concerns.

Pro Coffee Gear
United States
12 months using the app
June 4, 2024

Amazing customer service and amazing onboarding team. I cant say enough good things about this company.

Lemonhead LA
United States
Over 2 years using the app
October 23, 2024

The app is good and also great customer support Juan who assisted with basically all I needed.

Fodivo
United States
About 2 hours using the app
June 5, 2024

Highly appreciate the proactiveness of their Support Team. Helped me set things up from start to finish. Kudos to Juan, he was a big help for me. Highly recommended!

greenleafblends
Netherlands
6 months using the app
June 18, 2024

I had excellent support from the team at Okendo, really helpful, clear and answered all of my questions in the early stages of getting my reviews page set up.

Breath Sleep Tape
New Zealand
30 days using the app
May 23, 2024

Customer service went above and beyond with helping update and implement features within my plan. I am looking forward to growing my business to be able to utilize many of the other features.

Shimmerwood Beverages
United States
Over 2 years using the app
June 6, 2024

Okendo has been great for us with many features for us to test and use. Customer service is also always great and quick

VKTRY Gear
United States
About 1 year using the app
July 30, 2024

Paulo is a great help!

ALULU
Australia
Over 1 year using the app
June 10, 2024

We love Okendo. Easy to setup, great support, and is impactful for our business.

Dreamland Baby
United States
Almost 3 years using the app
August 29, 2024

Helpful and easy to use!

Butterfly Kisses
Australia
17 days using the app