Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

May 24, 2022

Reading and responding to reviews is very easy. I had a question about review emails and using Okendo or Klaviyo and Angel was able to answer my questions quickly and efficiently. Walking Cradles is a very satisfied customer!

The Walking Cradle Company
United States
About 4 years using the app
January 19, 2022

Been using Okendo for probably 5 years now which was an upgrade from Yopto. The custom side on the back end is sweet, and their customer service at the beginning and years later is still top notch.

Orange Mud, LLC
United States
About 4 years using the app
April 29, 2020

Okendo "just works". It was cheaper and less bloated than all the competitors. All the product pages have shining reviews with product photos and videos. We love it!

MUD\WTR
United States
About 4 years using the app
March 18, 2022

Okendo is great! Very easy to set up and get going on your Shopify storefront. I am a big fan of the app and their support is great.

Quikflip Apparel
United States
About 4 years using the app
January 23, 2023

Great app for product review collection. Customer support is available for help when needed, and it is a fantastic experience, especially when you run into some minor hiccups trying to import reviews. Recommended!

INNBEAUTY PROJECT
United States
Almost 4 years using the app
Edited October 2, 2018

We used to use YotPo for our reviews. In my opinion, Okendo offers better value for money and more built-in features for the price compared to YotPo or any of their nearest competitors. Matt and his team are extremely responsive to all of our requests. The thing I love the most about this team is their work ethic. They are hungry for a bigger chunk of this market space and are extremely eager to bring the best service to you to earn your business. That is something I think most of us in here can probably identify with, one small business owner to another.

CysterWigs.com
United States
Almost 4 years using the app
June 14, 2020

Easy integration, great support and service and most important we have seen an increase in the volume and quality of reviews. Would recommend!

Kester Black
Australia
Almost 4 years using the app
February 13, 2023

Super helpful support from Noelle who organised the Okendo team to install the app on our new store for us. Absolutely recommend Okendo, especially for the amazing service you receive from them as a customer.

Luna Bronze | AU
Australia
Almost 4 years using the app
March 13, 2020

By far the best review platform out there. I'm thrilled with the mobile-first design, easy-to-use back-end, and streamlined user experience. The team has been incredibly helpful and responsive, and made our migration an absolute breeze. Thanks for making such a great product, Okendo!

Pretty Frank.
United States
Almost 4 years using the app
January 13, 2021

This is my favorite Shopify app! Awesome functionality and customization. Also, their support is so helpful and respond so quickly. Definitely recommend for customer reviews!

shopweworewhat
United States
Almost 4 years using the app