Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

August 16, 2024

Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!

Posy
Australia
14 days using the app
October 1, 2024

The app is wonderful! Very good experience for us with the support team, especially Paulo. Very helpful with getting our widget fully customized. In my opinion, one of the best review apps out there!

Vésaura
Denmark
About 5 hours using the app
December 17, 2024

Great product and great customer service from Josh!

Drago
Denmark
2 days using the app
August 14, 2024

The app works great, and Shiela has provided great support to us as we've grown.

Bare Bones
United States
About 3 years using the app
July 30, 2024

Very easy to use and set up. Great customizations and our team really enjoys all of the different features inside of one platform.

Nordic Wave Inc.
United States
10 months using the app
October 9, 2024

Luigi was really patient with understanding my issues and resolving them promptly. Happy customer thank you ☺️

Sika Oudh
United Kingdom
17 days using the app
July 29, 2024

Great app and great customer service! They reply in minutes any of your questions and the one-on-one sessions for optimization is awesome, thanks again Amanda Calderon

Nipskin
Colombia
Over 1 year using the app
July 19, 2024

Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.

Vvolt
United States
5 months using the app
July 11, 2024

loved the service and support I received from Shiela Sevilleno! She was so helpful and supportive during a very large technical error! I cannot recommend Sheila enough!

&Collar
United States
Almost 3 years using the app
August 30, 2024

Great app thus far and the customer service was excellent

Aarde Reis
United States
About 1 month using the app