Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.
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Overall a great platform and tool for reviews!
This app has really great features. We use the email requests for reviews and reward system and have been very successful in collecting meaningful reviews from customers. The organization of the reviews and images/videos is exactly what we were looking for. But what really sets them apart is the excellent customer service they provide. They answer my questions on live chat within minutes and have been extremely helpful in setting everything up and helping us evolve!
Okendo has been a crucial tool for our store, combining an intuitive interface with great customization. The standout feature, however, is the customer service—Juan and the team provide fast and effective support, making every interaction smooth. Highly recommend!
Luigi was really patient with understanding my issues and resolving them promptly. Happy customer thank you ☺️
Great custom assistance from Giovanni at support. The app works well for us and integrates well with our tech stack. Thank you team OKENDO. Would highly recommend.
Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!
The app works great, and Shiela has provided great support to us as we've grown.
Very easy to use and set up. Great customizations and our team really enjoys all of the different features inside of one platform.
Great app and great customer service! They reply in minutes any of your questions and the one-on-one sessions for optimization is awesome, thanks again Amanda Calderon
Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.