Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,066)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

October 30, 2024

great cs

Ludist
United States
12 months using the app
July 11, 2024

loved the service and support I received from Shiela Sevilleno! She was so helpful and supportive during a very large technical error! I cannot recommend Sheila enough!

&Collar
United States
Almost 3 years using the app
August 30, 2024

Great app thus far and the customer service was excellent

Aarde Reis
United States
About 1 month using the app
July 2, 2024

Okendo has been trouble free from their hands-on onboarding. Customer support is very helpful and they've been very good at showing me where I'm missing opportunities in the platform.

Rowan
United States
Almost 3 years using the app
August 20, 2024

Kenn was beneficial when it came to assisting me with my dilemma! He was patient and kind.
I have just started getting okendo set up for my store and I am ready to see how it goes!!

ThatJGlow
United States
1 day using the app
June 19, 2024

Very helpful customer service, always get back to me super quickly. Can't fault them! App is pretty intuitive. Wish you could create review carousels from your groups in the theme editor, but they do get the dev work for you quickly so it's not too much of an issue.

Bare Biology
United Kingdom
Over 2 years using the app
July 15, 2024

My experience with okendo has been great so far easy to install and use. i was having trouble with one small thing however Kenn was very helpful and got it fixed up straight away.

Caluga
Australia
About 2 months using the app
June 20, 2024

Great application with great customer service from the Okendo team. They are quick with responses and regularly reach out to offer one-on-one sessions on optimizing & improving the Okendo experience for our customers.

The forward facing review system is simple to setup and easy for customers to use, making for increased review rates, and in turn better conversion for our store.

Super Butcher
Australia
Almost 3 years using the app
August 11, 2024

It is a very good evaluation software to increase the conversion rate of the store and the staff is very patient and helpful!

Blissshe
United States
3 months using the app
July 31, 2024

They are so nice and do what you want!

KKOKDAM
South Korea
Over 1 year using the app