Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,012)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

August 5, 2024

Flawless support!

The Friendly Fat Company
Sweden
Over 2 years using the app
October 2, 2024

App fatta benissimo e completa! Il team inoltre è super disponibile e veloce nelle risposte! Top top top

PALOMA Store
Italy
18 days using the app
August 26, 2024

Great platform and wonderful customer support!

Botanica Paper Co
United States
About 18 hours using the app
May 17, 2024

Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!

CLEARSTEM
United States
Almost 2 years using the app
June 5, 2024

Love Okendo. They've become an important partner for our business success!

Ninepine
Sweden
Over 2 years using the app
June 12, 2024

Great product and helpful service with integration.

BuildFastFormula
United States
4 months using the app
August 22, 2024

Jamás esperé que al solicitar ayuda el team de Okendo me ayudarían a configurar. Sin duda fueron un nivel más allá de su atención a clientes. Mis felicitaciones.
Hicieron en 5 min lo que llevaba atorada en 2 horas. Gracias!

NuFACE Mexico
Mexico
7 days using the app
June 21, 2024

Very user-friendly! It makes it so easy to add reviews to products on your store

Homey Decorating
United States
2 days using the app
May 7, 2024

I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow.

Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already

A fast moving product. Highly recommended

Anti Wrinkle Skincare
United Kingdom
6 months using the app
June 12, 2024

Very amazing support, but importing reviews take very long time sometimes
I recommend

Mój mały towarzysz™
France
5 months using the app