Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

December 9, 2020

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Tenzo Matcha
United States
Almost 3 years using the app
June 14, 2023

Norma was great at providing us additional ways we can leverage the platform & get the most out of it. She was super informative, i'm very happy with the Okendo sevrice!

Ere Perez
Australia
Over 2 years using the app
July 24, 2020

It doesn’t get better than Okendo! Setup is easy and quick, even with multiple subdomains. The Okendo team customized the review widget to our exact specifications in a matter of hours. From the reviewer’s perspective, Okendo is super convenient because it’s built for mobile and rewards customers for their feedback. This means the review form is designed to be filled out on a phone in just a few taps, allowing customers to quickly receive and redeem their reward. If you’re ready to start collecting reviews and putting them to work to generate more sales, go with Okendo.

TOBE Outerwear USA
United States
Almost 3 years using the app
September 7, 2022

Okendo is a great app with a user-friendly interface and customisable features to suit our wide range of products.

Byron Bay Cookie Company
Australia
Over 2 years using the app
Edited April 13, 2023

Support from Norma was great and timely! Would highly recommend Okendo from all angles, review function is great and customer support is great.

Bstore
Australia
Over 2 years using the app
March 14, 2023

Angelica and Benajmin have been extremely helpful redesigning my review page, good communication and interest on knowing what was I expecting.

I would highly recommend Okendo to any online business :)
Great work guys!

EVA'S SUNDAY
Australia
Over 2 years using the app
March 20, 2020

From excellent customer service, frequent updates and an easy to use interface, Okendo does it all. I am beyond happy with this platform and would highly recommend. As we used the app in a different way compared to the traditional implementation, the team jumped in to help customise the platform to best suit our needs. If you don't use Okendo, you're missing out!

Petal & Pup USA
United States
Over 2 years using the app
September 16, 2020

We moved over from a different reviews platform to Okendo. The migration was smooth and easy with the help of the team at Okendo. We love that we were able to add in a Q&A section and collect UGC.

Smith & Cult
United States
Over 2 years using the app
March 25, 2020

The app is amazing, we switched from Yotpo to Okendo and the transition was so smooth and effortless! Scott from Okendo made sure onboarding was a breeze and we were up and running so fast. They are so helpful and quick to reply. Our new designs are beautiful and align with our brand perfectly. I would recommend Scott and Okendo to anyone looking to change or add a review platform to their store.

The Beauty Chef
Australia
Over 2 years using the app
October 22, 2020

Customer service is fantastic. I had a call with a member from their team to discuss which template would look best on more store & it was implemented without a hiccup. The reviews look clean & are super easy to use. My first experience was with Yotpo & Okendo is without a doubt a better system. 5 stars.

Lowly Lyricist
Australia
Over 2 years using the app