Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,063)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.
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Daniel from Okendo was super helpful and went above and beyond what I expected to answer all of our questions and help us out. Would recommend!
Great and quick service all the time. Only need minor tweaks done with theme upgrades and its all actioned nice and quick. A great app to use.
Love Okendo! Amazing support - super responsive.
paulo provided excellet support...easy to use app
Message with their customer service team regularly and they are always so quick to respond and very helpful! Happy with this app!
Good, prompt service. We appreciate the effort and timeliness of responses. Thank you!
Great platform and support team. Kenn has been fantastic in helping us update to the latest version.
Very happy with how it looks on our site, and the customer service is great.
We recently switched from Yotpo to Okendo, and we couldn't be happier with our decision! The transfer process was seamless thanks to Okendo's exceptional support team. They guided us every step of the way, creating a detailed checklist to ensure everything went smoothly.
Since the move, we've been able to personalize and polish our email requests through the Klaviyo integration, which was not possible with Yotpo. Additionally, we can now send review requests via SMS through Attentive, another feature we previously lacked. These new capabilities have significantly increased our review count.
The Okendo platform is much easier to navigate and manage. Our account manager has been incredibly helpful, providing valuable recommendations and support to help us achieve our goals. Overall, we highly recommend Okendo for its superior functionality and outstanding customer service.
Quick help! Really appreciate