Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

July 31, 2024

Daniel from Okendo was super helpful and went above and beyond what I expected to answer all of our questions and help us out. Would recommend!

Potluck
United States
About 1 month using the app
July 3, 2024

Great and quick service all the time. Only need minor tweaks done with theme upgrades and its all actioned nice and quick. A great app to use.

Cloud Nine Fragrances
Australia
Over 4 years using the app
July 31, 2024

Love Okendo! Amazing support - super responsive.

Heelalujah
Australia
Over 1 year using the app
July 29, 2024

paulo provided excellet support...easy to use app

Etiko Shop
Australia
Over 2 years using the app
July 10, 2024

Message with their customer service team regularly and they are always so quick to respond and very helpful! Happy with this app!

Nopalera
United States
About 1 year using the app
July 30, 2024

Good, prompt service. We appreciate the effort and timeliness of responses. Thank you!

tlali•pani
United States
6 months using the app
July 11, 2024

Great platform and support team. Kenn has been fantastic in helping us update to the latest version.

The Quick Flick
Australia
About 5 years using the app
July 25, 2024

Very happy with how it looks on our site, and the customer service is great.

VESITIA
Australia
30 days using the app
June 7, 2024

We recently switched from Yotpo to Okendo, and we couldn't be happier with our decision! The transfer process was seamless thanks to Okendo's exceptional support team. They guided us every step of the way, creating a detailed checklist to ensure everything went smoothly.

Since the move, we've been able to personalize and polish our email requests through the Klaviyo integration, which was not possible with Yotpo. Additionally, we can now send review requests via SMS through Attentive, another feature we previously lacked. These new capabilities have significantly increased our review count.

The Okendo platform is much easier to navigate and manage. Our account manager has been incredibly helpful, providing valuable recommendations and support to help us achieve our goals. Overall, we highly recommend Okendo for its superior functionality and outstanding customer service.

DoggieLawn
United States
Almost 2 years using the app
August 19, 2024

Quick help! Really appreciate

Bola Flow
United States
8 days using the app