Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

Edited June 29, 2021

Okendo is more expensive than we'd like, but it is a fantastic way to capture reviews and offer something in return to customers who leave a review. They have really great customer service and we were able to customize how the Reviews tab shows up on mobile vs desktop. I wish there were more pricing tiers.

Drizzle Honey
Canada
About 3 years using the app
April 19, 2021

The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!

Life of Colour
Australia
About 3 years using the app
November 22, 2022

You really get the feeling Okendo is a best-in-class reviews application. Also their onboarding service saved me so much time, as I frankly didn't have the time to implement everything across the website... Special thanks to Alannah!

SABO
Australia
About 3 years using the app
Edited June 22, 2018

Okendo is AMAZING. The app is easy to set up and very user friendly. It is above and beyond what other review platforms offer and the team is incredible; they are extremely helpful and fast to respond. I can't say enough good things about Okendo, I highly recommend them.

Scalisiskincare
United States
About 3 years using the app
June 24, 2021

Okendo has been working great for us for years. The fact that everything happens in the background is extremely valuable, from review request emails, to review publishing, to a live slack feed of new submissions - here's some more info on our experience: https://www.okendo.io/customers/nomad/

Nomad
United States
About 3 years using the app
June 16, 2021

We love Okendo. Great product, great outcome, always improving little things and it has a great and quick customer support. Totally recommend it!

Half Luna
United States
About 3 years using the app
November 18, 2021

Just had a great experience with support term from Okendo. Thank you for the speedy, accurate help!

Beforeyouspeak Coffee
Australia
About 3 years using the app
August 15, 2022

Love the Okendo reviews app, simple to use and great customer service. Plus it is very reasonably priced.

Goodrays
United Kingdom
About 3 years using the app
July 31, 2020

It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance!

111SKIN UK TEST
United Kingdom
Almost 3 years using the app
January 29, 2023

I have been using Okendo for a few years now and can't fault it. Its easy to use and the support is great.

Keeko
Australia
Almost 3 years using the app