Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,069)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

June 11, 2024

Okendo's been a great tool for our company in displaying our customer reviews. Their customer service is also topnotch with Juan being really helpful with our concerns.

Pro Coffee Gear
United States
12 months using the app
July 8, 2024

Absolutely amazing app overall. Also, their customer service is the absolute best ever. It has been my greatest pleasure to have Josh as my support advisor on this app. He helped me with everything and guided me throughout the app to make things easier for me. Really appreciate it. I would give more stars if I could!

VALUSIS
United Arab Emirates
3 days using the app
July 1, 2024

Great product and wonder service provided by Sheila.

Highly recommend

One Six Eight London
Australia
9 months using the app
July 10, 2024

Excellent customer service! The support team were quick to reply and help us through a few setup things. We would highly recommend Okendo to anyone. A+++++

PlayLogy Australia
Australia
8 days using the app
March 28, 2024

amazing customer service. I updated my theme and couldn't figure out how to get the reviews back, and they helped me instantly. You can check out how the reviews theme and style look on our website www.saltyaura.com

Salty Aura
Australia
Almost 3 years using the app
May 7, 2024

I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow.

Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already

A fast moving product. Highly recommended

Anti Wrinkle Skincare
United Kingdom
6 months using the app
June 5, 2024

Highly appreciate the proactiveness of their Support Team. Helped me set things up from start to finish. Kudos to Juan, he was a big help for me. Highly recommended!

greenleafblends
Netherlands
6 months using the app
July 5, 2024

Daniel helped get review / ratings summary hooked up for me, when Okenda could have simply said, go find a developer. Huge win on the customer service side of things at the beginning of a relationship. I've got big plans for my business, and it's nice to see this kind of service from the get go.

LUVLY+WILDE
United States
3 days using the app
May 17, 2024

Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!

CLEARSTEM
United States
Almost 2 years using the app
June 6, 2024

Okendo has been great for us with many features for us to test and use. Customer service is also always great and quick

VKTRY Gear
United States
About 1 year using the app