Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,071)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

July 5, 2024

Daniel helped get review / ratings summary hooked up for me, when Okenda could have simply said, go find a developer. Huge win on the customer service side of things at the beginning of a relationship. I've got big plans for my business, and it's nice to see this kind of service from the get go.

LUVLY+WILDE
United States
3 days using the app
May 17, 2024

Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!

CLEARSTEM
United States
Almost 2 years using the app
June 6, 2024

Okendo has been great for us with many features for us to test and use. Customer service is also always great and quick

VKTRY Gear
United States
About 1 year using the app
July 15, 2024

Customer service was prompt and helped me work out exactly why I couldn't see my review options on my website for customers! Really love the ease of the app and I'm looking forward to customer reviews and sending it to the people that already have my products. Thanks.

LiKE
Ireland
About 5 hours using the app
August 26, 2024

Great platform and wonderful customer support!

Botanica Paper Co
United States
About 18 hours using the app
July 4, 2024

Great customer service. They even created custom code to make suit my application.
Thank you!

SkipGrips®
Australia
4 months using the app
June 10, 2024

We love Okendo. Easy to setup, great support, and is impactful for our business.

Dreamland Baby
United States
Almost 3 years using the app
June 6, 2024

Okendo is a brilliant app but what's impressed me most is their customer service. I've had two queries that have been expertly handled and in good time too. Very impressed and would definitely recommend

Hearth
United Kingdom
3 months using the app
April 30, 2024

I'm a techie newbie and with the patience and help of Daniel and the other experts, I was actually able to create a pretty awesome looking review platform! I only have the basic plan, but even with that the Okendo app offers a great variety of aesthetic options and layouts, as well as a fairly seamless review capture process. Definitely elevates the brand, highly recommend!

Jennifer Joan Skincare
Canada
About 2 months using the app
June 18, 2024

I had excellent support from the team at Okendo, really helpful, clear and answered all of my questions in the early stages of getting my reviews page set up.

Breath Sleep Tape
New Zealand
30 days using the app