Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its exceptional customer support, noting quick and proactive assistance. They praise its user-friendly interface and robust review management features, which enhance customer trust and engagement. The app offers extensive customization, seamless Shopify integration, and supports loyalty programs and email review requests. Merchants also value the inclusion of customer photos and videos in reviews, contributing to improved engagement and conversion rates.
Refine
-
By rating
One of our easiest installs for our replatform, and the support you get is outstanding. Seamlessly integrates with Klaviyo and Shopify.
best customer service i've experienced on an app ( Apart from wholesale gorilla!). Very quick to fix and always readily available to help.
Lost a star just because some features I would love have to be paid for (eg paid integration to make product specific reviews requests).
Update:
Problem resolved, so far app is working fine.
Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.
On the positive side, support was responsive.
I was having issues installing the app - my contact suggested I go to the chat on the Okendo website as he was out of office. The chat with Shiela resolved my issue so I can start using the app on my site. Thank you!