Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,063)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.
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Fast response times, and great app
Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.
Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.
The app is very easy to learn and it has great features. Laura Gomez led a zoom meeting providing great information on how to get more reviews and incentivize customers. Great app and customer service!
Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.
Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups.Thank you Josh for being so nice and helpful!
It works well and they will help you promptly with any issue.
Best product for reviews and more! Laura from support team is also the best. Super attentive and supportive
Okendo has been a game changer for us! It's super easy to use, and the reviews have boosted customer trust and engagement. The customization options are spot on for our brand.
Amanda C has been incredible—she's responsive, helpful, and went above and beyond to make sure everything was perfect. Highly recommend this app!
We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.