Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.
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Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!
Okendo was easy to set up and is intuitive to use. We've experienced seamless support from onboarding a almost 2 years ago to present day, where we are expanding past reviews and exploring other capabilities like loyalty. The team has also been helpful in giving optimization suggestions which are greatly appreciated.
Favorite shopify app to use - does everything we need to enhance our store and so easy to use! As a marketer, my favorite part of Okendo is how easy it is to integrate with our Klaviyo ESP. The documentation for integrating is robust but easy to follow, and the team is always helpful when you need further assistance!
Okendo is an amazing platform! Their customer service is top-notch—fast, incredibly helpful, and always available to assist with any issues or questions. The support team went above and beyond to ensure everything ran smoothly for us, and their responsiveness made a huge difference. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!
We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+
Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!
Laura G was extremely helpful in optimizing reviews on our website in order to drive conversion. She was quick to respond and fix any issues we saw.
I am really grateful for the Okendo customer service team. I caused them a lot of trouble since English is not my native language, but they were extremely patient in helping and assisting me, waiting for me to resolve my issues. Additionally, their plugin is really user-friendly and flexible. Compared to several other popular review plugins sold on Shopify, which I have all used, I can confidently say that Okendo's plugin is completely different.
First, Okendo's customization options are stronger than those of other plugins. Second, the review page designed by Okendo makes users feel that the website is more professional (because their templates are incredibly powerful). Third, their customer service team's response efficiency is outstanding! Therefore, I sincerely recommend Okendo!
This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.
Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.
Highly recommend.