Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,039)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 11, 2024

Very fast support!

Benoora
United Kingdom
3 months using the app
December 20, 2023

Really good app and great support. We were a bit hesitant at first because the app is quite pricy, but we're very happy with it now.

Muntagnard
Switzerland
11 months using the app
May 1, 2024

Effective and quick customer support. Very impressed with them. The app is easy enough to install and work. Very happy with all of it.

Bondi Wash Canada
Canada
15 days using the app
Edited June 5, 2024

I just want to say thank you for Luigi. I am having trouble on integrating reviews on my store and Luigi the support guide me through. Thank you so much! Also thanks to Supports like Paulo!

Serene Luminaire
Philippines
2 months using the app
June 12, 2024

The BEST customer support ever. Fast, reliable and very skilled. Love the app and love their team! :)

feelrooty.eu
Slovenia
2 days using the app
May 9, 2024

I already have a Hydrogen site and Okendo is a great choice for my project. Okendo takes care of everything with the @okendo/shopify-hydrogen package. I hope the @okendo/shopify-hydrogen package will develop further with more features. Cheers!

Ciseco Hydrogen Main
Vietnam
11 days using the app
January 5, 2024

Im a first time ecommerce business owner and am navigating a lot of the tech that comes with running an online business for the first time. I was really blown away with the level of support the team offered and it felt like they were a part of the team. I would really highly recommend to any first time or novice ecommerce owners that want a fantastic customer facing solution that is easy to operate with all the support needed.

Tulita Parfum
Australia
About 2 months using the app
January 2, 2024

Okendo support system is amazing, they help me to solve the issue very quickly. Highly recommended for everyone.

ETOILE US
United States
Over 1 year using the app
February 16, 2024

Great product, enjoy the review and survey features, and customer service is amazing. Always responsive and willing to go above and beyond to help.

Veer
United States
About 1 year using the app
June 6, 2024

They are very responsive and helpful

Gleefull Supplements
Canada
12 months using the app