Reviews (1,066)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, user-friendly interface, and responsive support team. It integrates smoothly with Shopify and other platforms, offering extensive customization options and robust review management features. Additional features like loyalty programs and quizzes enhance customer engagement and retention. Despite some cost concerns, the return on investment is viewed favorably due to improved customer trust and business performance.
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I really enjoy this app so far. It's very easy to customize and use. I was able to upload reviews from another app using the Okendo template. When I had a problem with the star ratings appearing tiny on my product pages, Paulo from Okendo helped me quickly. I would recommend this review app to others.
My experience with okendo has been great so far easy to install and use. i was having trouble with one small thing however Kenn was very helpful and got it fixed up straight away.
I updated my review because I encountered a bug with the reviews file import. The text from emojis was not rendering correctly, and the support team wasn't very helpful. They suggested deleting the import and fixing the typo related to emoji encoding in the review content before re-importing the reviews. This response felt like a convenient way out, and I expected better assistance. I'm not ...
App works very well on several stores, support is top notch (especially Daniel- super fast response, knows the app & outside integrations), which is rare in my 9 years of running Shopify stores and admin'ing dozens of apps.
Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!
It's very expensive to do the reviews and loyalty features all together. I have installed it for a few weeks and now I'm uninstalling it as I found out I'll have to pay a lot of money that I don't have since I am just starting and I want to boost reviews and loyalty. I found dozens of other apps that give the same value for WAY less. Their price is tremendously unbelievable.
The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.
Laura has been very helpful.
Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.
Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.
Love the app, it has been a wonderful experience for us with support and getting our widget fully customized. Easily one of the best reviews apps out there!